Terms and Conditions - Premier Tile and Stone

Terms and Conditions:

Welcome to Premier Tile & Stone’s online store.  If you visit or shop within this website, you accept these conditions.  Please read them carefully.  By visiting our website, you agree that the laws of the State of Michigan and the United States, without regard to the principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arrise between you and Premier Tile.
All content included on this site, such as logos, button icons, images, and software is property of Premier Tile.  Premier Tile & Stone’s trademarks may not be used in connection with any product or service that is not our’s.  All other trademarks not owned by Premier Tile that appear on this site are the property of their respective owners.
All items purchased from Premier Tile are made pursuant to a shipment contract.  This basically means that the risk of loss for such items pass to you upon our delivery to the carrier.  If you do receive items which are damaged upon receipt, please contact us immediately and we will work with the shipping company (typically UPS) to remedy the situation to your satisfaction, including crediting your PayPal or credit card for the amount of the purchase, or replacing any damaged items.
Premier Tile attempts to be as accurate as possible regarding the description of the products sold in our online store.  In some cases, the tile you receive may look slightly different than the images on our website, due to the nature of photography or the quality of your computer’s screen.  Products with natural stone (granite, marble, travertine, and slate) are products of nature and have some natural variation from piece to piece.
We will work diligently with you to resolve any disputes relating in any way to your visit to our website or to products you purchase through Premier Tile.  If necessary, the dispute shall be submitted to confidential arbitration in the State of Michigan.  Arbitration under this agreement shall be conducted under the rules of the American Arbitration Association.  The arbitrators award shall be binding and may be entered as a judgement in any court of competent jurisdiction.  To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement.
Please review our other policies such as our Shipping and Returns policy, posted on this site.  These policies also govern your visit to Premier Tile.  We reserve the right to make changes to our site, policies, and these Terms and Conditions at any time.  Questions regarding our Terms and Condistions can be directed to our support staff at 989-835-9900 or by emailing us at jbraunpremiertile@yahoo.com.

Shipping and Returns Policy:

Shipping is free for any orders over $69.  For orders $69 and under, a $15 shipping fee will be charged to cover our costs.  Our products will typically be shiped via UPS within 2-3 days, and you will receive an email from us confirming that the order has been placed.
You may return an item if your order or part of your order is damaged during shipping or does not meet your expectations.  Please contact us at 989-835-9900 during regular business hours 9:00am – 5:00pm Eastern time Monday through Friday so we can make arrangements to handle your return.